REFUNDS, RETURNS & CANCELLATIONS
Items must be in new condition, and returns must be accompanied by the original receipt. Clothing items must have the original tags still attached. If you return an item within thirty days, you will be refunded the price of the item using the method of payment shown on the original receipt. Shipping is non-refundable. Returns made between thirty and sixty days can be exchanged for store credit only. No returns can be accepted after sixty days.
For all returns and exchanges, the customer is responsible for all costs associated with returning the item(s) to Hollins University Bookstore. Please use the following address for returns:
Hollins Bookstore
7916 Williamson Rd, Box 9676
Roanoke, VA 24020
Personalized and custom ordered items are sale final and not eligible for return.